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Voice Agents, BPO Outsourcing and Custom AI Development. Engage one, or all three.Explore services
Banking and financial services

AI voice agents for banking and financial services in South Africa.

Auditable AI voice agents for banks, insurers and lenders. Every call follows written rules, with secure handoff to your staff.

Where it fits first.

Account servicing
Card queries
Payment reminders
Collections follow-up
Claims intake
An AI voice agent robot wearing a call-centre headset

The controls.

Written rules for what the agent says
A list of things it must never do
Restricted system access
Caller verification
Call recording and transcripts
Human escalation
Audit logs
Two developers discussing code and model loss curves on a curved monitor during custom AI development

How to start.

One call type
One queue
A clear stop rule
Weekly review with compliance
A team in a boardroom meeting while a colleague writes next steps on a whiteboard

How we engage.

01

Discover

We review your operation and scope the offering that fits.

02

Build

We configure agents, recruit teams or engineer the build.

03

Launch

We go live in phases, with every step monitored.

04

Operate

We review, tune and staff so quality holds as volume grows.

Book a demo AI voice agents Custom AI development