Skip to content
Voice Agents, BPO Outsourcing and Custom AI Development. Engage one, or all three.Explore services
Privacy

Privacy notice.

What personal information BotCTL PTY LTD collects through this website, why, and the choices you have. Last updated 6 November 2026.

Who we are

BotCTL PTY LTD (Reg. No: K2025382457) is responsible for the personal information collected through this website. Our office is at Atrium on 5th, 9th Floor, 5th Street, Sandton, Johannesburg, 2196.

Our Information Officer is Sonny Dube, who you can reach at sonny@botctl.co.za.

What we collect

What we collect depends on how you use the site.

  • When you send the contact form: your name, work email, company, the service and industry you choose, your company size and your message.
  • When you apply for a job by email: your CV and anything else you include.
  • If you accept cookies: how you use the site, such as the pages you visit and what you click, along with your device, browser type and approximate location, through Google Analytics.
  • If you accept cookies: details that help identify you or your business as a website visitor, through Instantly.
  • Your cookie choice, which is saved in your own browser.

Why we use it

Analytics and visitor identification only run if you accept them. If you decline, the site works exactly the same.

  • To reply to your request and arrange a demo.
  • To consider your job application.
  • To understand how the site is used and improve it.
  • To recognise businesses visiting the site so our team can follow up.

Who handles it for us

We use these companies to run the site. Some of them may handle information outside South Africa.

  • Web3Forms delivers contact form messages to us by email.
  • Google provides Tag Manager and Analytics.
  • Instantly provides website visitor identification.
  • Vercel hosts this website.

How long we keep it

We keep personal information only as long as we need it to respond to you and to meet our record-keeping duties.

Your choices and rights

You can change your cookie choice at any time using Cookie settings in the footer.

Under the Protection of Personal Information Act (POPIA) you can ask us what information we hold about you, and ask us to correct or delete it. You can also object to how we use it, or withdraw your consent. To do any of these, email sonny@botctl.co.za.

If you're unhappy with how we handle your information, you can complain to the Information Regulator at inforegulator.org.za.

Changes to this notice

If we change this notice, we'll update it here and change the date at the top of this page.